How to Place & Receive Your Order

Simple steps from product selection to delivery—nationwide coverage via Pathao & Steadfast.

Contact

EMART GADGET

Shop # 03, Floor # 5th (Lift-4), HM Plaza,
Sector # 3, Rajlakshmi, Uttara, Dhaka – 1230

01921128095

info@ecmartgadgets.com

At a Glance

Processing: ~1 business day Transit: 2–4 business days Inside Dhaka: ৳ 70 Outside Dhaka: ৳ 130 Couriers: Pathao, Steadfast Support: 10:00–20:00 COD available

Step-by-Step

Browse & Select

Explore products on our website. Open the product page to review photos, specs, warranty, and price.

Add to Cart

Choose quantity/variant (if any) and click Add to Cart. Continue shopping or proceed to checkout.

Checkout Details

Fill in your name, phone, address, and any landmark/instructions. Ensure your phone stays reachable for courier coordination.

Payment Method

We typically offer Cash on Delivery (COD). For specific orders (e.g., high value, repeat failed deliveries), we may request an advance shipping charge or prepayment via approved gateways.

Review & Place Order

Confirm cart items, delivery fee, and address. Agree to our Terms & Conditions and place the order.

Order Confirmation

You’ll see an on-screen confirmation and may receive an SMS/email with your Order ID. Keep it for support queries.

Processing

We verify stock and prepare your package (typically within 1 business day). We’ll contact you if anything needs clarification.

Dispatch

We hand over to our partners (Pathao, Steadfast). You’ll move into the courier’s delivery queue.

Delivery

Typical transit time is 2–4 business days after dispatch. Couriers may call before delivery; please receive the parcel at your address.

On-Delivery Check & Support

Inspect the item in front of the courier when possible. If there’s an issue, contact 01921128095 (10:00–20:00). After delivery, our Return & Refund Policy applies.

Helpful Info

Delivery Fees

Area	Fee
Inside Dhaka City	৳ 70
Outside Dhaka (Nationwide)	৳ 130

Fees may vary for oversized/fragile items or remote areas; we’ll notify you before dispatch if applicable.

What We Need From You

Accurate address with area/road/house, and a nearby landmark.
Reachable phone number during delivery hours.
Any special instructions (gate pass, office hours, alternative receiver).

Related Policies

Shipping Policy Return & Refund Policy Privacy Policy Terms & Conditions

Replace the links above with your actual policy URLs.

Need help placing an order? Our team is here for you (10:00–20:00).

Call: 01921128095 Email Us