Shipping Policy
Fast & Reliable Delivery — Bangladesh Wide
We deliver via trusted third-party couriers (Pathao, Steadfast). Typical delivery window: 2–4 business days after dispatch.
Contact
EMART GADGET
Shop # 03, Floor # 5th (Lift-4), HM Plaza,
Sector # 3, Rajlakshmi, Uttara, Dhaka – 1230
Overview
Thank you for shopping with EMART GADGET! We ship across Bangladesh using reliable partners: Pathao and Steadfast.
Delivery Charges
| Area | Fee |
|---|---|
| Inside Dhaka City | ৳ 70 |
| Outside Dhaka (Nationwide) | ৳ 130 |
We typically offer Cash on Delivery. Pre-payment of the delivery fee is not required; however, EMART GADGET reserves the right to request an advance shipping charge (e.g., via bKash) for specific orders.
Carriers & Timeframes
- Please keep your phone reachable; our team or the courier may call prior to delivery.
- Kindly receive the parcel from the courier when they arrive at your address.
On Delivery & Inspection
- Please inspect the product at the time of delivery while the courier is present.
- If there is any defect, mismatch, or missing quantity, inform us immediately at 01921128095 (10:00–20:00) so we can assist on the spot.
- Once the delivery agent leaves, arranging an immediate swap becomes challenging.
After Opening the Parcel
- If you discover an issue after opening, we will replace the item or process a refund according to our Return & Refund Policy, as quickly as possible.
- For returns/replacements, the item must be returned to us first. If returned without a valid reason (e.g., change of mind), delivery charges will be borne by the customer.
Helpful Notes
- Real images/videos of many products are available on our social pages. Our support team can share additional photos/videos upon request.
- Delivery times are estimates and can vary due to weather, traffic, and courier network constraints.
Related Policies
Terms & Conditions Privacy Policy Return & Refund PolicyReplace the links above with your actual policy URLs.
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