Shipping Policy
Shipping Policy

Fast & Reliable Delivery — Bangladesh Wide

We deliver via trusted third-party couriers (Pathao, Steadfast). Typical delivery window: 2–4 business days after dispatch.

Contact

EMART GADGET

Shop # 03, Floor # 5th (Lift-4), HM Plaza,
Sector # 3, Rajlakshmi, Uttara, Dhaka – 1230

01921128095

info@ecmartgadgets.com

Overview

Thank you for shopping with EMART GADGET! We ship across Bangladesh using reliable partners: Pathao and Steadfast.

Typical delivery window: 2–4 business days after your order is processed and dispatched. Timelines may vary due to weather, traffic, or courier scheduling.

Delivery Charges

AreaFee
Inside Dhaka City ৳ 70
Outside Dhaka (Nationwide) ৳ 130

We typically offer Cash on Delivery. Pre-payment of the delivery fee is not required; however, EMART GADGET reserves the right to request an advance shipping charge (e.g., via bKash) for specific orders.

Carriers & Timeframes

Pathao Steadfast 2–4 Business Days
  • Please keep your phone reachable; our team or the courier may call prior to delivery.
  • Kindly receive the parcel from the courier when they arrive at your address.

On Delivery & Inspection

  • Please inspect the product at the time of delivery while the courier is present.
  • If there is any defect, mismatch, or missing quantity, inform us immediately at 01921128095 (10:00–20:00) so we can assist on the spot.
  • Once the delivery agent leaves, arranging an immediate swap becomes challenging.

After Opening the Parcel

  • If you discover an issue after opening, we will replace the item or process a refund according to our Return & Refund Policy, as quickly as possible.
  • For returns/replacements, the item must be returned to us first. If returned without a valid reason (e.g., change of mind), delivery charges will be borne by the customer.

Helpful Notes

  • Real images/videos of many products are available on our social pages. Our support team can share additional photos/videos upon request.
  • Delivery times are estimates and can vary due to weather, traffic, and courier network constraints.

Related Policies

Terms & Conditions Privacy Policy Return & Refund Policy

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Need help? Our customer service team is here for you.